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PARTNER WITH US:

It is so lovely that you discovered us and that you want to partner with us. Write to us, post-haste at padhayifoundation@gmail.com to initiate a conversation.
We look forward to talking with you.
Here is to brewing fantastical ideas and building sustainable relationships.
Team Padhayi Foundation.

   RETURNS, EXCHANGES & REFUNDS POLICY

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Returns, Exchanges & Refunds:
We work very hard to curate only the very best products for you. We are happy to accept an exchange/return only if the product has a manufacturing defect or is damaged. We can either refund as store credit in case you want to utilize it at a later point or refund to source Certain products may have a no return/exchange policy(books, DIY kits, diapers, flash cards, etc.).

How do I return/exchange a product in case of a manufacturing defect or defective product or size mismatch?

We work very hard to curate only the very best products for you. We are happy to accept an exchange/return only if the product has a manufacturing defect or is damaged. We can either refund as store credit in case you want to utilize it at a later point or refund to source Certain products may have a no return/exchange policy(books, DIY kits, diapers, flash cards, etc.).

Initiating a request:
 

  • Write to us at padhayifoundation@gmail.com within 48 hours of receipt of the product along with photos and the reason for return/exchange. If it is later than this, write to us and let’s work together to see what we can do.

  • We will approve the return/exchange request if it is a returnable/exchangeable product. We will provide detailed instructions by email regarding pick-up. This will involve minimal hassle to you, we promise.


Exchange:

In case of an exchange, the new product will be dispatched only after the receipt and validation of the returned original product.
Exchange: Once we receive the return shipment via reverse pick-up or self-courier, it will be inspected by our quality control team, and an email will be sent to you to acknowledge the receipt of the returned item.
The exchange product requested by you will be sent out to you.
Please note that exchange is allowed only once per order.


Return
 

  • You can get store credit for the same value of the returned product. This can be redeemed in full value on the website. These credits lapse at the end of the calendar year.

  • Your funds can be refunded to the source. The source is defined as whichever payment method you chose while completing the transaction at Padhayi Foundation. The refund will reflect in the “source account” between 7 to 14 days from the date of approval of the return request. We would very much prefer it if you chose your refund in the form of store credits.. Please..Please..

  • For COD returns, funds will be refunded only to your store account. You may choose to apply these funds at checkout at the time of placing your next order with us.



We are happy to talk to every one of you about any grievance or any issue you might have with any products on our website. As always we are looking forward to starting a dialogue with you.

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